Terms of Use
These Terms of Use ("Terms") govern your access to and use of the Voiq mobile application and related services (the "Service") provided by Voiq. By creating an account, downloading the app, or using the Service, you agree to these Terms.
1. Eligibility
You must be at least 13 years old (or the minimum age required in your country) to use Voiq. If you are under the age of majority where you live, you may use the Service only with the consent of a parent or legal guardian.
2. Your Account
You are responsible for safeguarding your device and any credentials used to access the Service. You agree to provide accurate information and to notify us promptly of any unauthorized use.
3. Subscriptions and Billing
- Voiq Standard is free and limited to 10 voice captures per day.
- Voiq Pro is offered as an auto-renewing subscription on a monthly or annual basis at the prices shown on the upgrade screen at the time of purchase.
- Payment is charged to your Apple ID or Google Play account at confirmation of purchase.
- Subscriptions automatically renew at the same price unless cancelled at least 24 hours before the end of the current period.
- You can manage or cancel subscriptions at any time in your App Store or Google Play account settings. Uninstalling the app does not cancel a subscription.
- Except where required by law, payments are non-refundable. Refund requests for App Store purchases are handled by Apple; Google Play purchases are handled by Google.
- Promotional pricing or free trials, if offered, convert to paid subscriptions at the regular price unless cancelled before the trial ends.
4. Acceptable Use
You agree not to: (a) use the Service for unlawful purposes; (b) attempt to reverse engineer, decompile, or extract source code from the app; (c) interfere with or disrupt the Service; (d) upload content that infringes the rights of others or violates applicable law; or (e) use the Service to harass, harm, or impersonate any person.
5. Your Content
You retain ownership of the voice recordings, transcripts, and notes you create with Voiq ("Your Content"). You grant Voiq a limited, worldwide, royalty-free license to process Your Content solely to provide and improve the Service (for example, to transcribe audio and classify intents). We do not sell Your Content.
6. Third-Party Services
The Service uses third-party providers, including Apple, Google, RevenueCat (subscriptions), and OpenAI (transcription and intent processing). Your use of these providers is also subject to their terms.
7. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or accurate. Voiq's automated suggestions and reminders are not professional advice; use your own judgment for important decisions.
8. Limitation of Liability
To the maximum extent permitted by law, Voiq and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) US$50.
9. Termination
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Sections that by their nature should survive termination will survive.
10. Changes to These Terms
We may update these Terms from time to time. We will post the updated version with a new effective date. Your continued use of the Service after the update means you accept the revised Terms.
11. Governing Law
These Terms are governed by the laws of the jurisdiction in which Voiq is established, without regard to conflict-of-laws principles. Disputes will be resolved in the competent courts of that jurisdiction, except where mandatory consumer-protection law in your country provides otherwise.
12. Contact
Questions about these Terms? Email support@voiq.app.